Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you use our service.

1. Information We Collect

Information You Provide to Us

We collect information that you provide directly to us, including:

• Account Information: When you create an account, we collect your name, email address, and password
• Profile Information: Any additional information you choose to add to your profile
• Payment Information: When you make a purchase, we collect payment card information and billing details (processed securely through our payment processor)
• Communications: Information you provide when you contact us for support or feedback
• Organization Information: If you create or join an organization, we collect organization name and related details

Information We Collect Automatically

When you use our service, we automatically collect certain information, including:

• Usage Data: Information about how you interact with our service, including pages viewed, features used, and actions taken
• Device Information: Information about the device you use to access our service, including IP address, browser type, operating system, and device identifiers
• Log Data: Server logs that include IP address, access times, pages viewed, and error logs
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our service

2. How We Use Your Information

We use the information we collect for various purposes:

Service Delivery

• Provide, maintain, and improve our service
• Process transactions and send related information
• Respond to your comments, questions, and customer service requests
• Send technical notices, updates, and security alerts

Personalization

• Customize and personalize your experience
• Understand how you use our service to improve features
• Develop new products and features

Communication

• Send you marketing communications (with your consent where required)
• Provide news and information about our service
• Send you newsletters and promotional materials (you can opt-out at any time)

Security and Compliance

• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address fraud, security, and technical issues
• Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

With Your Consent

We may share your information when you give us explicit consent to do so.

Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Payment processing (Stripe)
• Email delivery services
• Analytics providers
• Hosting providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Organization Members

If you join an organization, certain information (such as your name and email) may be visible to other organization members.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Legal processes (subpoenas, court orders)
• Government requests
• Requests to protect our rights, property, or safety, or that of others

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Aggregated Data

We may share aggregated or anonymized information that cannot reasonably be used to identify you.

4. Data Retention

We retain your information for as long as necessary to provide our service and for the purposes described in this Privacy Policy. We will retain and use your information to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Maintain service quality and security

When you delete your account, we will delete or anonymize your personal information, unless we are required to retain it for legal or security purposes.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to access the personal information we hold about you and request a copy of your data in a portable format.

Correction

You can update or correct your personal information through your account settings or by contacting us.

Deletion

You can request that we delete your personal information, subject to certain exceptions (legal obligations, security requirements, etc.).

Opt-Out

You can opt-out of marketing communications by clicking the "unsubscribe" link in our emails or by updating your communication preferences in your account settings.

Cookies

Most web browsers accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. However, this may affect your ability to use certain features of our service.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites not to track your online activities. We currently do not respond to Do Not Track signals.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and testing
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Children's Privacy

Our service is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under this age.

If you believe we have collected personal information from a child, please contact us immediately, and we will take steps to delete such information.

9. Third-Party Links

Our service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you visit.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You can request deletion of your personal information
• Right to Opt-Out: You can opt-out of the sale of your personal information (Note: We do not sell your personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, please contact us using the information provided below.

11. European Union Privacy Rights

If you are located in the European Union or European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR):

• Right of Access: Access your personal information
• Right to Rectification: Correct inaccurate personal information
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Limit how we use your personal information
• Right to Data Portability: Receive your personal information in a portable format
• Right to Object: Object to our processing of your personal information
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract: Processing is necessary to provide our service to you
• Consent: You have given consent for specific purposes
• Legitimate Interests: Processing is necessary for our legitimate business interests
• Legal Obligation: Processing is necessary to comply with legal requirements

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top of this policy
• Sending you an email notification (if you have provided your email address)
• Displaying a prominent notice on our service

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: your-email@example.com
• Mailing Address: [Your Company Address]
• Contact Form: [Link to contact form]

For EU residents, you also have the right to lodge a complaint with a supervisory authority if you believe we have violated your privacy rights.

14. Data Protection Officer

If required by applicable law, we have appointed a Data Protection Officer. You can contact our Data Protection Officer at:

• Email: dpo@example.com